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Terms & Conditions

Please Read These Terms Carefully

Welcome to kovihair.com. The kovihair.com website (the "Site") is comprised of various web pages operated by Kovi Hair LLC. ("Kovi Hair"). Your use of kovihair.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

KOVI HAIR is a professional resource for 100% Human hair. KOVI Hair offers Handtied wefts, Volume Wefts, Keratin tips, I-tips, & Micro Wefts along with all of the installation tools needed for your application.

Effective as of May 01, 2023

Privacy

Your use of kovihair.com is subject to Kovi Hair's Privacy Policy. Please review our Privacy Policy, which also governs the site and informs users of our data collection practices.

Electronic Communications

Visiting kovihair.com or sending emails to Kovi Hair constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Kovi Hair is not responsible for third party access to your account that results from theft or misappropriation of your account. Kovi Hair and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

Kovi Hair does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use kovihair.com only with permission of a parent or guardian.

Cancellation/Refund Policy

We provide a 45-day limited warranty on all products, commencing from the date of purchase. In the event that you suspect a manufacturing defect, please contact us to request a complimentary return shipping label so that you may send the product back to us for evaluation. Upon receipt, KOVI shall thoroughly inspect the returned item to determine the presence of any manufacturing defects. If a defect is identified, KOVI will take appropriate action to rectify the situation in accordance with applicable laws and regulations.

Please note: Any hair products that have been colored, processed, or otherwise altered in any manner will not be eligible for warranty coverage. By modifying the product, you expressly waive any and all warranties, whether express or implied, provided by KOVI.

This limited warranty does not cover damages arising from misuse, abuse, negligence, normal wear and tear, or accidents. Furthermore, this warranty is non-transferable and is only valid for the original purchaser of the product. To the extent permitted by applicable law, KOVI disclaims all other warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

A list of all shipping policies can be found here.

Links to Third Party Sites/Third Party Services

kovihair.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Kovi Hair and Kovi Hair is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Kovi Hair is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Kovi Hair of the site or any association with its operators.

Certain services made available via kovihair.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the kovihair.com domain, you hereby acknowledge and consent that Kovi Hair may share such information and data with any third party with whom Kovi Hair has a contractual relationship to provide the requested product, service or functionality on behalf of kovihair.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use kovihair.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Kovi Hair that you will not use the Site for any purpose that is unlawful or prohibited by these Terms.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Kovi Hair or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Your use of the Site does not entitle you to make any unauthorized use of any protected content.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN.

KOVI HAIR LLC. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KOVI HAIR LLC. AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE.

Arbitration & Class Action Waiver

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association.

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted.

Termination/Access Restriction

Kovi Hair reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site.

Changes to Terms

Kovi Hair reserves the right, in its sole discretion, to change the Terms under which kovihair.com is offered. The most current version of the Terms will supersede all previous versions. Kovi Hair encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Kovi Hair welcomes your questions or comments regarding the Terms:

Kovi Hair

151 Kalmus Dr # M1

Costa Mesa, California 92626

Telephone: (949) 945-0224

Email: hello@kovihair.com

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