KOVI I-tips are the highest quality I-tip hair available on the market. I-tip hair is installed strand-by-strand for a completely customized look. Bundles can be purchased in many colors and blended perfectly to match your clients' hair.
100% Cuticle Remy Human Hair
Strands per pack: 25
Weight per pack: 16" 15g || 20" 17.5g || 22" 25g
Texture: Straight
Package details: 15g per package, 0.6g per strand, 25 strands per pack
Packs needed for an average installation: 16" 6-8 pks || 20" 7-9 pks || 22" 7-10pks
Lifespan: We recommend re-installing the hair every 2-3 months. Most customers replace their hair around 5-8 months on average. Using the recommended styling products on our hair care page will add to the life of your hair. Extra long and very blonde colors may need replacement earlier than dark colors due to the extra processing they went through.
To initiate a return, click here:
https://kovihair.returnscenter.com/
Return Policy
May I return or exchange an item?
Absolutely! We understand that picking out hair colors online can be difficult and we are here to help.
You may request a full refund, store credit or an exchange for returned products within 30 days of purchase*. Items must be returned in their original packaging in new condition.
Please click not the above link to initiate a return.
*Clip-in hair and temporary hair systems are not returnable for hygienic reasons.
Items returned without packaging or damaged packaging where the product is in otherwise new condition may be subject to a 20% restocking fee. Please include images of these such cases with your return request so they can be evaluated prior to returning.
Do I have to pay for the shipping of my exchange?
Yes, you are responsible for shipping costs during an exchange. We can send you a prepaid return label for $6 or you can provide your own shipping method. Please make sure your return includes tracking- we are not responsible for any lost or stolen packages. If you are making an exchange and would like to include a prepaid label for us to ship you out your new items, please include it with your return.
When will I receive my exchange/store credit?
Upon receipt, please allow 24-48 hours to process your return. If you have selected a refund the credit back to you may take 1-3 business days t show up in your account. Store credit will be issued via email upon processing.
Suggested hair care may change from time to time as new products become available. Please refer back to this list of instructions often to check for updates.
- Hair extensions require styling to get them to blend with your natural hair. Please be prepared for that responsibility when making the decision to get hair extensions. This may consist of round brushing, flat ironing and or curling the hair along with your natural hair to create a seamless blend.
- Hair extensions should always be installed by a licensed and extension certified hair stylists. All installations are done at your own risk. KoviHair.com makes no promises to your results.
- To prepare your hair to have extensions installed you should freshly wash your hair with a good clarifying shampoo. Condition only the mids to ends of your hair and do not apply any additional products.
- Never sleep with wet hair
- Regular washing of your hair should be only once every 2-4 days and we suggest only using Alterna Caviar shampoos and conditioners in the Bond Repair or Moisturizing style. We also highly recommend 7 seconds leave-in conditioner by Unite to keep the hair soft and easy to comb through.
- If you have oily hair, we highly recommend using a dry shampoo in between washing. You may also choose to wash just the top of your natural hair for quick refresh.
- Brush the hair every morning and night as well as every time it’s washed. It is very important to keep hair thoroughly brushed out daily to avoid tangles and/or matting. We recommend a Wet Brush
- Swimming tips- salt water and chlorine can be hard on hair. Immerse your hair in fresh water prior to swimming. Never wear your hair in a braid or messy bun for water activities. We have found that a low ponytail is the best way to avoid tangles in the water. After putting it in a ponytail you may also use a clip to further secure hair to your head. Spray in 7 seconds leave in conditioner and brush out immediately after getting out of the water.
- We do not recommend coloring extensions. Any coloring you choose to do is at your own risk. Coloring hair extensions voids all warranties.
- Discolored hair is usually from mineral deposits. A light green tone would likely be caused by chlorine. Peach hair is usually caused by one of the following: iron deposits, spray tans, makeup, and spray sunscreens. If you think you have a mineral deposit we would recommend doing a Malibu treatment to remove the minerals.
- Light shedding is normal with all hair extensions.
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For Keratin Bonded methods such as flat-tip and u-tip hair:- Make sure the bonds are thoroughly melted and fused on to the natural hair- Dry the root area after water exposure to avoid damage due to prolonged water exposure- Avoid contact between the bonds and hot tools which can melt the bonds
